Other than specific job skills training, most employers don’t assume the responsibility of developing the work ethic of their front line staff. However, the high cost of turnover, absenteeism, and poor performance in these positions rests solely with employers; costs that can be directly attributed to the lack of work ethic of their front line staff.
The argument that ’parents and schools should be teaching kids how to work and instilling within them a proper work ethic’ is inarguable, but it doesn’t change the reality that the emerging labor pool is, by all accounts, sadly deficient in work ethic.
Some employers feel that it’s not worth the time and money to develop the work ethic in part-time, hourly employees because they’ll be on the job for less than a year. However, when reasoning that most of the turnover that occurs at this level is due to a negative employment experience because young employees are deficient in work ethic, it’s only logical that employers assume a role in developing work ethic. After all, wouldn’t $50-$150 per employee* yield a significant ROI if it increased their job performance, productivity, and service and decreased their absenteeism, risk of theft/dishonesty, and kept them on the job longer because they were enjoying a positive employment experience?
*Estimated per person cost of A Game eLearning work ethic certification, all related training materials, and wages paid while in training.
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